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Jameco Adopts Oracle's CRM On Demand

Jameco Has Already Found Success

Belmont, CAJameco Electronics has become the latest company to invest in the Oracle Accelerate solution for Oracle CRM ON Demand. For years, the Jameco inside sales team has had almost no way to keep track of their interactions with customers. That was until recently, when Jameco teamed up with AMX International, an Oracle Platinum Partner, to help them evolve ahead of their pre-Windows, green-screen ordering system.

"We were looking for a low-cost, easy-to-integrate CRM solution that could be quickly implemented," says Greg Harris, Jameco's Vice President of Sales and Marketing. "The Oracle Accelerate solution for Oracle CRM On Demand integrated well with our software and our time to benefit was very fast." To aid the adoption effort for Jameco's salespeople, AMX International included information in the CRM system that, historically, the salespeople did not have easy access to. "For example," says Harris, "AMX added buttons to indicate what the customer had done year-to-date and the last product the customer purchased, which previously would have taken them seven to eight clicks to access."

After only three months of use, Jameco has already found success. Harris says that "since the moment the CRM was put in place, sales have gone up and it has become clearer to Jameco what the sales force contributes to the company." Oracle CRM On Demand is an easy-to-use subscription-based CRM for sales, service, marketing and contact-center operations that enables companies to streamline mission-critical business processes.

About Jameco Electronics

Jameco Electronics, celebrates over 35 years in business, is a privately held electronic components distributor headquartered in Belmont, California. The average employee tenure at the family business is more than nine years. Jameco is a franchise distributor for more than 150 different electronic component brands, and is well-known for its price-alternative house brand and factory overrun inventory.

Jameco's product line includes digital and analog semiconductors, interconnects, passives, electromechanical, power supplies, fans, prototype/design, test equipment and tools, and robotics. To get a free copy of the catalog, please visit https://www.jameco.com/freecatalog or call 1-800-831-4242.

For more information email: [email protected]