Career Opportunities

Customer Support Lead and Sales Assistant

Jameco is seeking an energetic, self-assertive leader that enjoys problem solving and satisfying customer demands. Jameco is seeking an individual who has a desire to take on new challenges and responsibilities with a desire for career advancement. The qualified candidate should have experience with high volume email and inbound call management. Excellent verbal and written communication skills are a must.

Responsibilities:
  • Answer phone calls daily
  • Gatekeeper and triage for daily emails
  • Customer problem resolution and customer return processes
  • Online chat support with customers
  • Gatekeeper for daily orders and quotes and detailed order/quote management
  • Receptionist and face to face customer care
  • Call Monitoring and Team Incentive Development
Qualifications and Skills:
  • Maintain high performance standards and have the ability to perform in a fast paced, high energy call center environment
  • Have accuracy in data entry skills and an excellent attention to detail
  • Have high quality standards in written communication
  • Have excellent phone demeanor and excellent verbal communication skills.
  • Provide the customer with exceptional customer support, ensuring customer satisfaction
  • Creative and detail oriented
  • Self-motivated who takes the initiative
  • Positive with a can-do attitude
  • Have outstanding decision making and problem solving skills
  • Have excellent computer skills and proficient in Word, Excel and Outlook
  • Have potential for leadership abilities
  • Punctual, reliable, adaptable and a team player

Education:

  • High School Diploma or equivalent required.


Please email your resume and salary history to: [email protected]